ft77 Privacy Policy

ft77 ("we", "our", "platform") is a trusted online gaming and betting platform in Bangladesh. When you register, log in, or use any service on ft77, you share certain information with us. This privacy policy provides a full account of how that information is managed.

By using our services, you agree to the terms of this privacy policy. Please read it carefully. If you disagree with any part, please stop using our services and contact our support team.

Data Collection

What information do we collect?

To improve your experience on the ft77 platform and to provide the necessary services, we collect the following types of information:

How information is collected

We collect information directly from you (via registration forms, login, and at the time of payment), automatically (via cookies, log files, and analytics tools), and through third-party verification agencies. We never collect sensitive personal information without your knowledge or consent.

Data Usage

How is your information used?

ft77 uses the information collected about you solely for the following legitimate purposes:

• Account management and service delivery: Your information is used to create, verify, and manage your ft77 account, and to deliver all platform services without interruption.
• Age and identity verification: To ensure responsible gaming in Bangladesh, we verify that only individuals aged 21 or above can use ft77. Identity verification information is essential for this purpose.
• Processing financial transactions: To process deposit and withdrawal requests, to enforce the minimum deposit of ৳300 and minimum withdrawal of ৳500, and to prevent fraud.
• Customer support: Your account information is used to provide 24/7 live chat support in Bengali and to resolve your issues promptly.
• Fraud and money laundering prevention: Transaction data is analysed to maintain platform security and to detect unlawful activity.
• Service improvement: Behavioural data is analysed to make your gaming experience more personalised and to improve the platform.
• Bonuses and promotions: Relevant information is used to deliver the welcome bonus (100% on first deposit up to ৳8,000), VIP benefits, and special offers.
• Legal compliance: To comply with applicable laws and regulations, and to fulfil court orders or regulatory requests.

We do not use your information for purposes beyond those listed above. If a new purpose arises, you will be informed in advance.

Security

Data Storage and Security

ft77 applies industry-standard technical measures to protect your personal information. Our security practices are as follows:

3.1 Technical Security Measures

All data is transmitted using SSL (Secure Socket Layer) encryption. Data stored on our servers is protected by AES-256 encryption. Passwords are never stored in plain text — only hashed values are stored. Two-Factor Authentication is available for use.

3.2 Data Retention Period

We retain your information only for as long as it is needed:

• Active account data: for the duration the account remains active.
• Financial transaction records: for the period required by legal obligations.
• After account closure: for as long as necessary to fulfil legal obligations.
• Marketing preference data: until you withdraw your consent.

3.3 Response to Data Breaches

In the event of a data security breach, ft77 will promptly notify affected users by email and take the necessary remedial action. Our incident response team is on standby at all times.

Third Parties

Sharing Information with Third Parties

ft77 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum necessary information is shared with the relevant financial institutions to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used solely to complete transactions.

4.2 Identity Verification Agencies

The minimum necessary information may be shared with trusted third parties for age and identity verification. These agencies operate under strict confidentiality agreements.

4.3 Legal Authorities

Information may be provided to the relevant authorities where required by a valid court order, government directive, or legal obligation. In such cases, ft77 always takes legal advice before acting.

4.4 Technology Service Providers

We work with trusted technology partners to operate the platform's technical services (cloud hosting, analytics, game providers). All such partners are contractually bound to follow the same standard of privacy policy.

Please note that we never share your detailed financial information, passwords, or complete account details with any third party.

Cookies

Cookies and Tracking Technology

The ft77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your browsing experience.

5.1 Types of Cookies We Use

• Essential cookies: These cookies are necessary to maintain login sessions, ensure security, and keep the core functionality of the platform working.
• Functionality cookies: To remember your language preferences, game settings, and other personalised preferences.
• Analytics cookies: To understand how many users are visiting, which pages are most popular, and where the platform needs improvement.

5.2 Cookie Controls

You can control or disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause many features of the platform to stop working properly.

Your Rights

Your Data Rights

Every user of ft77 holds the following rights over their personal information:

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible after verifying your identity.

Minor Protection

Protection of Minors' Information

ft77 strictly prohibits the use of the platform by anyone under the age of 21. This service is intended only for those aged 21 or above. If a minor has registered by mistake:

• Their account will be closed immediately.
• All their personal information will be deleted beyond what is required by legal obligation.
• Every effort will be made to reverse any transactions that may have taken place.

We follow a strict age verification process and treat keeping minors away from gaming as our highest priority. If you see a minor using ft77, please contact us.

Account Security

Your Account Security

ft77 ensures the highest level of technical protection on our end. However, your role in keeping your account secure is equally important:

• Use a strong, unique password and change it regularly.
• Never share your login details with anyone.
• Log out of your session after using a public or shared device.
• If you notice any suspicious activity, notify our support team immediately.
• Be alert to phishing emails or fake websites — ft77 will never ask for your password by email.

No ft77 staff member will ever ask for your full password, payment PIN, or OTP. Any such request is fraudulent.

Policy Updates

Changes and Updates to the Policy

ft77 may update this privacy policy from time to time. Our approach to changes is as follows:

• For significant changes: You will be notified in advance at your registered email address and a notice will be displayed on the platform.
• For minor corrections: The "Last Updated" date at the top of the page will be changed.
• Continued use after changes: If you continue to use the platform after an update, you will be considered to have consented to the new policy.

We recommend that you visit this page regularly and stay aware of any changes. If a new policy is not acceptable to you, you may request to close your account at any time.

Contact

Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact our support team:

ft77 respects your privacy and takes every request seriously. We believe that a safe and transparent platform is the best way to earn the trust of our users.